Terms of service

OVERVIEW

This website is operated by Grace Studio. Throughout the site, the terms “we”, “us” and “our” refer to Grace Studio.

By visiting our website, purchasing from us, or otherwise using our services, you agree to these Terms of Service and any additional policies referenced on our website.

Please read these Terms of Service carefully before using our website. If you do not agree with these terms, you should not use the website or purchase our products.

1. Online Store Terms

You must use our website and services only for lawful purposes.

You must not use our products, website or services in a way that violates applicable laws or infringes the rights of Grace Studio or any third party.

2. Products and Availability

We make reasonable efforts to display our products, descriptions, colours, measurements and images as accurately as possible.

However, colours may appear differently depending on photography, lighting, screen settings and device displays.

All products are subject to availability. We reserve the right to limit quantities, discontinue products or update product information where reasonably necessary.

3. Sizing and Custom Orders

Customers are responsible for reviewing the sizing information provided before placing an order.

Where custom sizing or made-to-measure services are offered, customers are responsible for providing accurate measurements and information.

Custom or personalised products may be subject to different return or exchange conditions where permitted by applicable consumer law. Any applicable conditions will be communicated before or at the time of purchase.

4. Prices and Payments

Prices are displayed in the currency applicable to the customer's selected market or location where supported by our website.

Prices, promotions and product availability may vary between countries or markets.

Payment must be successfully authorised before an order can be processed.

We reserve the right to correct genuine pricing, description or technical errors. If an error affects an order that has already been placed, we will contact you where appropriate.

5. Orders

Submitting an order does not necessarily mean that we have accepted it.

We may decline or cancel an order where reasonably necessary, including where a product is unavailable, payment cannot be authorised, incorrect information has been provided, fraud is suspected, or a genuine pricing or technical error has occurred.

If we cancel an order after payment has been received, the applicable amount will be refunded.

6. Shipping and Delivery

Shipping options, charges and estimated delivery times are provided on our website or during checkout where available.

Delivery estimates are not guaranteed and may be affected by couriers, customs processing, public holidays, severe weather, strikes, sale periods and other circumstances outside our reasonable control.

Please refer to our Shipping Policy for further information.

7. Returns, Exchanges and Refunds

Returns, exchanges and refunds are handled in accordance with our Return and Refund Policy and applicable consumer laws.

Nothing in these Terms of Service is intended to exclude or limit any rights or remedies that cannot legally be excluded under applicable consumer protection laws.

8. International Orders

International customers are responsible for providing accurate shipping and contact information.

International orders may be subject to customs procedures, duties, taxes or other charges imposed by the destination country. Unless expressly stated otherwise at checkout, such charges may be the customer's responsibility.

9. Intellectual Property

The content of this website, including Grace Studio branding, logos, photographs, product designs, graphics, written content and other materials, is owned by or licensed to Grace Studio unless otherwise stated.

You may not reproduce, distribute, commercially exploit or use our content without permission except where permitted by law.

10. Third-Party Services

Our website may use or provide access to services operated by third parties, including payment, shipping, analytics, social media and other technology providers.

Your use of third-party services may also be subject to the terms and privacy practices of those providers.

11. Prohibited Uses

You must not misuse our website, attempt to gain unauthorised access to our systems, introduce malicious software, engage in fraudulent activity, scrape or commercially exploit our content without permission, or use the website in violation of applicable law.

12. Disclaimer and Liability

We aim to keep our website and information accurate and available, but we do not guarantee that the website will always be uninterrupted, error-free or completely current.

To the extent permitted by law, Grace Studio will not be responsible for indirect or consequential loss arising from the use of our website or services.

Nothing in these terms excludes, restricts or modifies any guarantee, right, remedy or liability that cannot lawfully be excluded or restricted.

13. Privacy

Your use of our website is also subject to our Privacy Policy. Please review that policy for information about how we collect, use and protect personal information.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services or legal requirements.

The current version will be published on our website. Continued use of our website after changes take effect constitutes acceptance of the updated terms to the extent permitted by law.

15. Contact Information

Questions regarding these Terms of Service can be sent to:

Grace Studio
Email: weargracestudio@gmail.com